Indonesian Hajj travel agents scramble to adapt to new system
New Saudi online policy changing the way travellers acquire permissions.
Jakarta: Indonesian Hajj travel agents must adapt to Saudi Arabia’s new policy that enforces online booking for visiting Mecca, Syam Resfiadi, chairperson of the Indonesia Hajj and Umrah Travel Association (SAPUHI), said.
Resfiadi, who also owns Patuna Travel, told Salaam Gateway Saudi Arabia’s electronic system was forging ahead and all processes relating to Hajj applications will be done by non-face-to-face contact or phone.
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