New simple chatbot start of more intelligent tech for Singapore’s Have Halal, Will Travel
Photo: Have Halal, Will Travel co-founder Mikhail Melvin Goh and Rachel Tan, managing director of tech partner PleoData. Photo supplied by Have Halal, Will Travel.
The simple version of a chatbot on online travel guide Have Halal, Will Travel (HHWT) is the start of a more intuitive system that will in future be able to respond to users’ queries with deeper understanding, Mikhail Melvin Goh, HHWT co-founder told Salaam Gateway.
Late last month, HHWT, in partnership with tech firm PleoData, launched its chatbot Sofia—the name picked by most users out of a choice of six—using Microsoft Azure tools in combination with language understanding intelligence services (LUIS).
According to Goh, HHWT wanted to come up with a tool to match its users’ digital lifestyle. “The question was: how can we serve our 9 million users looking for halal food options over platforms like Facebook, e-mail or website comments every day?” Goh told Salaam Gateway.
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